Premium Plus Package
$1,450.00
& Free Shipping- 1 Professional Camera (single angle with 1 camera operator)
- Up to 1 hour of coverage included (additional time available for purchase by the hour)
- Rental of our professional video streaming encoder
- Unlimited viewers
- Professional audio
- Personalized custom website
- QR Code link
- Download of the complete ceremony recording for your keepsake
Shipping Policy
Welcome to Wedding Nest, your premier destination for exquisite wedding dresses, bridesmaids dresses, prom/grad dresses, and gowns from both local and international bridal designers across Australia. We understand the importance of your special day, and we are committed to ensuring that your dream dress reaches you in perfect condition and on time.
Domestic Shipping (Australia):
All orders within Australia are eligible for free standard shipping. We aim to dispatch your order within 1-2 business days, and delivery times typically range from 3-7 business days, depending on your location.
For those seeking expedited delivery, we offer express shipping at a flat rate. Orders with express shipping are usually delivered within 1-3 business days.
Please note that shipping times may vary during peak seasons and public holidays.
International Shipping:
Wedding Nest proudly serves brides around the globe. For our international customers, shipping costs and delivery times will be calculated at checkout based on your location.
We utilize reliable international couriers to ensure your order reaches you safely and promptly. Customs and import duties may apply, depending on your country\'s regulations, and customers are responsible for any additional fees.
Please allow for extra time for international shipping, considering customs processing. Delivery times typically range from 7-14 business days, but this can vary.
Order Processing:
Once your order is confirmed, you will receive a confirmation email with details of your purchase and a unique tracking number.
For made-to-order dresses or items that require customization, please refer to the product description for estimated production and shipping times.
Tracking Your Order:
- Keep track of your order in real-time using the provided tracking number. Links to track your shipment will be included in your shipping confirmation email.
Address Accuracy:
- To prevent any delays or issues with your order, please ensure that your shipping address is accurate and complete. Wedding Nest is not responsible for orders delayed or returned due to incorrect or incomplete addresses.
Contact Us:
- If you have any questions or concerns regarding your order or shipping, our customer service team is here to assist you. Contact us at [email protected], and we\'ll get back to you within 24 hours.
At Wedding Nest, we strive to make your shopping experience as seamless as possible. Thank you for choosing us for your special day, and we look forward to being part of your bridal journey!
Refund Policy
At Wedding Nest, we strive to ensure that every bride and customer experiences the joy of finding the perfect wedding dress or gown. Our commitment is to provide exquisite wedding dresses from local and international bridal designers across Australia, along with bridesmaids dresses, prom/grad dresses, and gowns that reflect your unique style and vision.
1. Returns and Refunds Eligibility:
- We accept returns within 30 days from the date of purchase.
- To be eligible for a return, items must be in their original condition, unworn, and with all tags attached.
2. Exclusions:
- Customized or made-to-order dresses are not eligible for return unless there is a manufacturing defect or an error on our part.
- Accessories, such as veils and jewelry, are final sale for hygiene reasons.
3. Return Process:
- To initiate a return, please contact our customer support team at
- [email protected]
- Â within the specified return period.
- Provide your order number and a detailed reason for the return.
4. Refund Processing:
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
5. Shipping Costs:
- Customers are responsible for the cost of return shipping, unless the return is due to a defect or an error on our part.
6. Defective or Incorrect Items:
- In the rare event that you receive a defective or incorrect item, we will cover the return shipping costs and provide a full refund or replacement.
7. Cancellations:
- Orders can be canceled within 48 hours of purchase. After this period, orders are considered final.
8. Changes to Orders:
- Changes to orders can be made within 48 hours of purchase. Please contact our customer support team for assistance.
9. Contact Information:
- For any questions or concerns regarding our refund policy, please contact our customer support team at [email protected]
- .
10. Policy Updates:
- Wedding Nest reserves the right to update or modify this refund policy at any time. Please review this page periodically for any changes.
Thank you for choosing Wedding Nest as your trusted Bridal Marketplace. We are dedicated to ensuring your satisfaction and making your wedding dress shopping experience exceptional.
Cancellation / Return / Exchange Policy
At Wedding Nest, we understand the significance of finding the perfect wedding dress, bridesmaids dresses, prom/grad dresses, and gowns for your special day. Our commitment is to provide an unparalleled shopping experience for exquisite wedding dresses from local and international bridal designers across Australia.
1. Order Cancellation:
- You have a 48-hour window from the time of purchase to cancel your order. Please contact our customer support team at [email protected] within this period with your order number and reason for cancellation.
2. Returns Eligibility:
- We accept returns within 30 days from the date of purchase.
- Items must be in their original, unworn condition with all tags attached to be eligible for a return.
3. Exchanges:
- We understand that preferences may change. Wedding Nest allows exchanges for items of equal or lesser value. To initiate an exchange, please contact our customer support team at exchange@weddingnest.com.au within the 30-day return period.
4. Custom and Made-to-Order Dresses:
- Customized or made-to-order dresses are not eligible for return unless there is a manufacturing defect or an error on our part. In such cases, please contact our customer support team for assistance.
5. Defective or Incorrect Items:
- In the rare event that you receive a defective or incorrect item, we will cover the return shipping costs and provide a full refund or replacement.
6. Return Process:
- To initiate a return or exchange, please contact our customer support team at returns@weddingnest.com.au within the specified return period. Provide your order number and a detailed reason for the return or exchange.
7. Refund Processing:
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
8. Shipping Costs:
- Customers are responsible for the cost of return shipping, unless the return is due to a defect or an error on our part.
9. Cancellation/Return/Exchange Conditions:
- Wedding Nest reserves the right to refuse returns or exchanges that do not meet the outlined conditions.
10. Contact Information:
- For any questions or concerns regarding our cancellation, return, or exchange policy, please contact our customer support team at support@weddingnest.com.au
11. Policy Updates:
- Wedding Nest reserves the right to update or modify this policy at any time. Please review this page periodically for any changes.
Thank you for choosing Wedding Nest. We are dedicated to ensuring your bridal shopping experience is stress-free and memorable.
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